Career Mandy Kloppers

How to Create a Safe Work Environment For Employees and Customers

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It’s easy to fall into the trap of believing that the main priority of your business is to generate profits. But this is wrong. The top priority should always be to ensure that your employees and customers are kept safe when interacting with your business. This isn’t just the morally correct thing to do, but it also has wider-reaching impacts that benefit your business. For example, studies have shown that employees work better when they’re working in a safe environment. 

In this blog, we’ll look at five handy tips that’ll make your workplace as safe as can be for everyone involved. 


Identify the Threats


Your work premises will be unique, and, as such, there will be unique threats that apply only to your worksite. Your job is to identify what those threats are and then minimize the risk of them having an impact. If you run a warehouse, then this might involve ensuring that all products are secure on the shelves. If you work in an office, then it might mean ensuring that all the emergency exits are easily accessible. If you’re not sure how to identify safety risks at your site, hire a third-party company to do the job for you. 


Emergency Plans


Even with all the best planning in the world, there’s always a chance that something goes wrong. You can’t always predict what’s going to happen, after all. Accidents can occur. As such, it’s important to put together an emergency plan that details what to do in the event that something goes wrong. You may have a first aid kit or fire extinguisher equipment, as well as having a safe meeting point for your employees. If anything does go wrong, be sure to learn from the event, even if it was only a minor incident — the next time may not be so minor if you don’t learn the lessons! 


Safe For Your Customers


Of course, it’s essential that your customers are also safe. If you run a real-world store, then the shop floor should be kept clean and dry at all times. Remember that your customers may also be affected if they don’t actively visit your site. If you run a food business, then your customers may be affected by cross-contamination if your premises are not as clean as they could be. Deeply cleaning all surfaces before and after use and using a room sanitizer fogger can help to eliminate the risk of cross-contamination. It’s also important to list any potential safety risks of your products on the label. 


Review and Update 


Your working operations won’t stay the same forever. When you make adjustments to how you work, you should also be reviewing and updating your safety protocols, too. This may involve training your staff or identifying new potential risks. It’s also recommended to gather feedback from your employees regarding your site’s safety credentials, especially when you ask them to work in new ways. They may have insights about their safety that can be helpful when putting your new protocols in place. 

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Mandy Kloppers
Author: Mandy Kloppers